Expert Group

UBASE operates Expert Group for each service to provide the optimized customers experience.

UBASE has various job position in the Customer Service step by step and implement the best service by operating Expert Group for each job.

Acquisition

We create added value and execute core operational strategies as actively identifying customer needs.

Sales Strategist
New Customer Creation

Potential customer DB analysisPotential customer DB analysis

Creating B2B Customer DBCreating B2B Customer DB

Creating B2C Customer DBCreating B2C Customer DB

Contract Maintenance and Customer Retention

Review and manage contract termsReview and manage contract terms

Customer care as the terms of the agreement changeCustomer care as the terms of the agreement change

Maintain existing contractMaintain existing contract

B2C Sales

Product sales to individual customersProduct sales to individual customers

Product sales to business customersProduct sales to business customers

Product sales for small business peopleProduct sales for small business people

B2B Sales

Sales of small business promotion itemSales of small business promotion item

Sales marketing for public and building interiorSales marketing for public and building interior

Creating Added Value

Invitation to join revolving serviceInvitation to join revolving service

Obtaining marketing consentObtaining marketing consent

Acquisition of membership agreementAcquisition of membership agreement

Invitation to LoanInvitation to Loan

Invitation to join affiliate serviceInvitation to join affiliate service

Business Opportunity Creation

Creating B2B Customer DBCreating B2B Customer DB

Creating B2C Customer DBCreating B2C Customer DB

Cross-sellCross-Sell

Sales to Service (S2S)S2S(Sales to Service)

Up-sellUp-Sell

X-SELLX-SELL

Recommend additional card issuance to existing customersRecommend additional card issuance to existing customers

Encourage retailers that don't meet sales targetsEncourage retailers that don't meet sales targets

Encourage to launch new productsEncourage to launch new products

Recommend to increase credit card limitRecommend to increase credit card limit

Implementing the expanded product programImplementing the expanded product program

Potential customer DB analysisPotential customer DB analysis

Encourage long-term unsold retail stores Encourage long-term unsold retail stores

Recommend loan conversion for long-term card loan customersRecommend loan conversion for long-term card loan customers

Loan Invitation for new/used Car Installment CustomersLoan Invitation for new/used Car Installment Customers

Run sales promotion programRun sales promotion program

Encourage to reviving for dormant credit cardsEncourage to reviving for dormant credit cards

Marketing Specialist
Marketing and Promotion Management

Product sampling events managementProduct sampling events management

Brand new car purchase promotionsBrand new car purchase promotions

Off-line marketing managementOff-line marketing management/p>

Invitation to off-line marketing eventsInvitation to off-line marketing events

On-line marketing managementOn-line marketing management

Affiliate, sponsored marketing managementAffiliate, sponsored marketing management

Promotion guidance and managementPromotion guidance and management

Contact Us

Our professional and differentiated service experts will answer your questions promptly.

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