U CORE

U CORE is a solution that collects VOCs generated from Omni-Channel including on-line,
off-line and mobile, and analyzes them through various angles such as market trends
and customer opinions to provide the advanced reports.

What’s different?

It can collect VOCs in real time on specific customer’s needs such as market trends, competitor trends, new products and services.
It is an Omni-Channel Analysis Solution that provides advanced business insights by analyzing customer tendency on the
collected VOCs through various perspectives including customer service and marketing.

  • Omni-Channel
    Social Listening
  • Comprehensive
    Analysis
  • Business Strategy
    Report
Omni-Channel Social Listening

Omni-Channel Social Listening

  • Omni-Channel VOC Real-Time Collection
  • Collect VOCs for each channel such as SNS, press release and PR
  • Collect specific VOCs such as market trends, issues and customer service
Comprehensive Analysis

Comprehensive Analysis

  • Extract and analyze key keywords by channel, period, and topic
  • Extract and analyze related keywords from core keywords
  • Provide keyword ranking system and rising hot keywords
  • Analyze positive / Negative Opinion trend
  • Collect and analyze data by period
  • Analyze data trend by setting comparison period
Business Strategy Report

Business Strategy Report

  • Dashboard with intuitive UI
  • Industry market report and competitor analysis report
  • Analysis report by channel and public opinion
  • Strategy report from various perspectives such as marketing, VOC, and services
  • Provides the timely information and insights through real-time VOC acquisition
    Provides the timely information and insights through real-time VOC acquisition
  • Improves the analysis accuracy through Omni-Channel VOC acquisition and analysis
    Improves the analysis accuracy through Omni-Channel VOC acquisition and analysis
  • Improves the accuracy through public opinion analysis
    Improves the accuracy through public opinion analysis
  • 30+

    Clients

  • 50+

    Analyze Case

  • 20+

    Analyze by Media

Contact Us

Our professional and differentiated service experts will answer your questions promptly.

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